FAQ

Frequently Asked Questions

Whether you're a new parent, a curious guardian, or simply exploring your options, we've gathered answers to the most common questions about our programs, pricing, staff, and more.

General matters

What are your hours of operation?

We are open from 7:00am to 6:00pm, Monday to Friday.

Do you offer part-time or half-day programs?

Unfortunately, we don’t offer part-time care and don’t have plans to offer it in the near future.

Pricing

What is the monthly tuition?

At The Little Campus, we’re proud to provide a premium educational experience for the children in our care. From unique programming to individualized attention, our tuition reflects our commitment to optimal class sizes with ample qualified staff. Please contact us directly for current rates, as our pricing aligns with other distinguished private schools prioritizing early childhood excellence.

Do you offer subsidized care?

We are a private education establishment and unable to offer any kind of subsidized care. The Little Campus also does not participate in CWELCC.

Staff

What are your educators' qualifications?

Our staff is just the right blend of Early Childhood Educators (ECEs), Ontario Certified Teachers (OCT), Early Childhood Assistants (ECAs), specialists and assistants. All teaching staff is trained in TLC’s Whole Child Approach Curriculum and in early childhood behaviour. We also provide ongoing professional development opportunities. Moreover, everyone is required to undergo First Aid certification, which includes hands-on training in CPR, EpiPen use, and techniques for responding to a variety of emergency situations.

What are your methods of discipline?

At TLC, we think of discipline as instruction, rather than punishment. Our staff use more challenging moments as learning opportunities, and never undermine a child’s self-worth. We’re always kind, patient and caring. In fact, you won’t hear the word “bad” in our classrooms! Connection and positive reinforcement always come first. Emotional intelligence is part of TLC’s curriculum, and is often taught through modelling.

Parents & guardians

How do you communicate with families, and how often?

We believe in open communication with families, which is why we make daily contact via a specialized mobile app. We use the app to keep families informed with frequent updates, real-time photos, and stories about each child. Our staff also greet families every morning and are available for conversations during afternoon pickup.

How can I get more involved?

At TLC, our motto is “parents as partners.” We offer many opportunities to get involved, including volunteer placements, knowledge-building workshops, family socials, and support tools. Please note that all volunteers must complete an official background check.

Safety

What does security look like at TLC?

All entrance ways are accessed by fob only — each one with differing permissions. We have over 40 cameras throughout the facilities, multiple fire exits, and a state-of-the-art alarm system. We’re also conveniently located across the street from the fire station.

If my child is having trouble falling asleep on his/her own, will they be left to cry?

At TLC, we never leave children to cry. Our caring staff provide little ones with the comfort they need to help them fall asleep (e.g., back rubs, bottle-feeding, cuddles, lullabies, white noise, etc.).

Can you accommodate food allergies?

Absolutely! TLC offers a nut-free environment, and will consider restricting other allergens from specific classrooms at a parent’s request. We work with our allergy-aware caterer to ensure that your child’s snacks and meals are free of their particular allergens.

What plan do you have in place in the event of an anaphylactic reaction?

One of our directors meets with families one-on-one to develop a customized Emergency Response plan. This includes a list of their allergies, detailed instructions on how to treat minor symptoms, and steps to take in the event of an anaphylactic reaction. All staff members receive EpiPen refresher training on a bi-annual basis.

Health & development

What happens if my child is having trouble adapting?

At TLC, we understand that every child adjusts differently — from one day to one month or more. Our staff will work with both you and your child to figure out what is and isn’t working, and try something new until they feel secure, confident and happy.

My preschooler is not potty-trained. Will this be a problem?

Not to worry, this is just another part of learning. Our staff will do what we can to help your child achieve this next big milestone. They’ll be wearing “big kid” underpants in no time!

How does TLC approach diversity, inclusion, holidays, and cultural celebrations?

At The Little Campus, we believe every child and every family deserves to feel seen, valued, and welcomed.

Because our students are toddlers and preschoolers, we approach all celebrations and conversations in an age-appropriate way. Our goal is never to teach children what to believe. Instead, we help children learn that people, families, traditions, cultures, and experiences can look different from their own, and that those differences are something we can respect and celebrate.

Throughout the year, we acknowledge a wide variety of holidays, cultural traditions, and observances. This may include Christmas, Hanukkah, Eid, Ramadan, Diwali, Kwanzaa, Lunar New Year, Rosh Hashanah, Black History Month, National Indigenous Peoples Day, Pride Month, and many others. We do not promote one belief system, culture, or perspective over another. Rather, we expose children to the diverse world around them in a way that is positive, inclusive, and developmentally appropriate.

For example:

  • During Black History Month, we focus on kindness, fairness, belonging, and celebrating the accomplishments of Black leaders, artists, athletes, inventors, and community members.
  • When learning about religious or cultural holidays, we focus on traditions, celebrations, foods, music, stories, and the ways families come together.
  • During Pride Month, our focus is on belonging, self-confidence, family diversity, and taking pride in who we are. For our youngest learners, this often looks like activities centred around “All About Me,” friendship, kindness, and celebrating what makes each child unique.
  • During National Indigenous Peoples Day, we celebrate the history, cultures, traditions, and contributions of First Nations, Inuit, and Métis peoples in Canada through stories, art, music, and discussions about caring for one another and the land.

Children naturally notice differences. They notice skin colour. They notice languages. They notice disabilities. They notice that some children live with a mom and dad, some with one parent, some with grandparents, and some with two moms or two dads. These are not hypothetical examples; they reflect the real families that are part of our community. Rather than ignoring these observations, we help children understand a simple message: every person deserves kindness, respect, and a sense of belonging.

Our role as educators is not to shape a child’s personal beliefs. Our role is to create a welcoming environment where every child and family who walks through our doors feels represented, respected, and included.

At The Little Campus, we celebrate what makes each of us unique while focusing on what we all have in common.

Food & exercise

Does TLC provide meals and snacks?

Yes! We’ve partnered with the GTA’s “Nutritional Dream Team,” Real Food for Real Kids, to provide little ones with healthy, nutritious options throughout the day. Children receive morning and afternoon snacks plus rotating lunch menus. Snacks and meals are guaranteed to be peanut and tree nut free.

What kind of food will be served?

Your children will only be served whole foods with real ingredients. For example, snacks might include smoothies blended with fruits and vegetables or pizza pitas. Lunch will consist of locally sourced proteins paired with whole grains, and a side of fruit and vegetables.

How long do the children spend outdoors each day?

At TLC, we aim for at least 2 hours of outdoor time each day. In the event of inclement weather, outdoor activities will be moved inside.

What sort of physical activities do you offer the children?

At TLC, we provide age-appropriate activities for all children in our care such as physical education, dance, gymnastics, community walks, simple sports, and non-competitive games.

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